Sutter Health SMU-HSSC Services Coordinator-Health Science Simulation Center (Oakland Campus) in Oakland, California

Position Overview:

Job Summary:

The HSSC Services Coordinator reports to the HSSC Operations Manager. This position has two primary roles: 1) Clinical Skills Laboratory (CSL) Coordinator, and 2) Standardized Patient (SP) Coordinator. As the CSL Coordinator, the appointee works closely with SMU’s academic program faculty, HSSC faculty/staff, and Federal Work Study students to ensure that the facility has the necessary equipment, supplies and environment necessary to provide optimal learning experiences for all HSSC customers. As the SP Coordinator, the appointee communicates directly with SPs to facilitate their contracted services with the HSSC. He/she assists the HSSC Operations Manager and Director of the HSSC’s SP Program.

DUTIES AND RESPONSIBILITIES include the following:

1.Clinical Skills Lab Coordinator Responsibilities (50%)

a.Direct and provide guidance to work-study students and teaching assistants who are assigned projects in the CSL space.

b.Recruit, hire, and schedule Federal Work Study students to assist with pulling lab supplies, cleaning manikins, task trainers, medical equipment and restocking and maintaining the HSSC North & South labs supply inventory.

c.Monitor the daily HSSC calendars and oversee Federal Work Study students to ensure the fauclty have the requested supplies and equipment and that the lab is cleaned up after the lab session is completed. If no FWS students are available, set up and restock for classes as needed.

d.Oversee Federal Work Study students efforts to organize supplies and maintain the supply inventory in an orderly manner, utilizing the current HSSC electronic inventory system.

e.Ensure all medical equipment is functioning properly and safely. Maintain records of the contracted vendor who does annual safety and maintence service.

f. Assist faculty and students with the operations of skills equipment, e.g., task trainers, manikins, IV pumps, etc.

g.Provide users with an orientation to policies and procedures of all the HSSC facilities and the operation of equipment.

h.Collaborate with faculty to ensure the supplies and equipment in the CSL are appropriate for their needs. Notify Operations Manager when equipment and supplies need to be replaced and/or replenished.

i.Collaborate with the Operations Manager and Lab Nurse to determine open lab hours for nursing students and arrange for necessary supplies and equipment.

j. Establish and maintain relationships with product suppliers and equipment vendors that will facilitate purchasing and donations of the newest equipment and medical supplies.

k.Maintain a safe environment, conducive to optimal learning: clean, orderly, functional and equipped with supplies.

l.Attend HSSC staff meetings.

m.Perform other duties as required.

2.Simulation/Standardized Patient (SP) Responsibilities (50%)

a.Maintain a database of standardized patient contact information.

b.Schedule SPs for simulation sessions based on faculty need, in collaboration with HSSC Operations Manager.

c.Produce and manage all SP contracts.

d.Recruit and interview potential SP candidates in collaboration with HSSC Director.

e.Respond to inquiries regarding the SP Program.

f.Collaborate with HSSC Director in creating and administering an SP training program.

g.Oversee Federal Work Study students in order to maintain simulation and SP suites to ensure they are stocked with necessary supplies and equipment.

h.Perform other duties as required.


Minimum Qualifications:

• Knowledge with the latest version of Microsoft productivity tools such as Word and Excel

• Effective navigation of the Internet as a resource and research tool

• Demonstrated commitment to service excellence

• Demonstrated administrative, organizational & prioritizing skills

• Demonstrated good judgment and critical thinking skills to make suggestions regarding efficiencies and effectiveness and to solve daily problems.

• Excellent communication and teamwork skills

• Excellent writing skills

• Interpersonal skills that support optimal public relations for the CSL & SP Program

• Ability to work independently

Education and Experience:

• Baccalaureate degree preferred

• Familiarity with medical supplies and equipment preferred

• Two years work experience in a clinical setting preferred

• Previous experience in a laboratory environment preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to speak, hear, stand, walk, and sit; use hands to finger, handle, or feel; fine motor movements may be required when working with simulation equipment

• On occasion–and with advanced notice—the CSL Coordinator participates in clinical simulation scenarios as an actor/confederate; preparation for the physical requirements of these roles is provided

• Lifting and moving of light to moderate and/or mobile material equipment will be occasionally required

• Sitting in front of computer monitors and use of keyboards is regularly required

• The employee must be able to express or exchange ideas by means of the spoken word and receive detailed information through verbal and written communication.

The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment, and acknowledge that diversity is an educational imperative to achieve excellence.

Organization: Samuel Merritt University

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.